01 / ORDER
Take the order.
Give staff a clear, service-ready way to build an order at the counter or table.
FLOW · Restaurant POS · Pilot
Make the rush flow.
FLOW is the AI-enabled restaurant POS being piloted to help teams take orders, guide staff and surface relevant suggestions when every second matters.
Launched in pilot with 3 brands.
Businesses can register to be among the first to experience FLOW.
Businesses can register to be among the first to experience FLOW.
A POS is where service becomes a customer experience.·ORDER · GUIDE · SUGGEST · SEND
Built for the front of house
The POS should keep pace with the room. Not slow it down.
02 / SUGGEST
Spot the next best item.
FLOW is being developed to suggest relevant items based on the purchase and customer behaviour.
03 / GUIDE
Support the person serving.
Help teams follow the right steps and stay confident even when the owner is not there.
04 / SEND
Keep service moving.
Move a completed order into the next operational hand-off with more clarity.
Guided selling, in the moment
A better prompt is better than a bigger menu.
FLOW is being designed to make product suggestions part of a natural order-taking conversation — helpful to the guest, practical for the staff member, and always reviewable by the operator.
FLOW / TABLE SERVICETABLE 12 · OPEN
Current orderItems selected for Table 12
Selected item× 2
Selected item× 1
Helpful suggestionConsider a relevant add-on for this order.
Ready for next step →
Service that does not depend on one person
Give every shift more confidence.
FLOW is being developed to assist teams when the operator cannot stand at every counter, table or kitchen pass.
Staff guidance
Make the next step clearer.
Use prompts and operational context to help a team member handle a service moment with more consistency.
Guidance promptCheck requested modifiers before continuing.
01
Customer relevance
Suggest with purpose.
Explore purchase-aware prompts that help the team recognise a relevant option without turning every order into a script.
Suggestion cueShow a relevant item at the right moment.
02
One service flow
Designed around the moments guests actually notice.
The experience begins before payment and continues after an order leaves the screen. FLOW is being shaped around the points where a restaurant earns trust, loses time or finds a way to serve better.
01↗
At the counter
Move from menu to order with less hesitation.
02↗
At the table
Keep a guest conversation and an order in the same flow.
03↗
During the hand-off
Give the next person the order context they need.
04↗
After service
Retain useful order context for the operator.
Early access
Bring FLOW into your next service rush.
FLOW has launched in pilot with 3 brands. Register your business to be among the first to experience an AI-enabled restaurant POS, and help shape the programme with real service feedback.